Date: 2026/03/17
1.Information on the collection of personal data
1.1 Personal data
In the following, we inform you about the processing of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior. In this way, we would like to inform you about our processing procedures and at the same time comply with our legal obligations.
1.2 Data controller
The data controller is Quzhou Aiqu E-Commerce Co., Ltd.
2.Processing of personal data when visiting our website
When using the website for information purposes, i.e. simply viewing it without registering and without you providing us with any other information, we process the personal data that your browser transmits to our server. The data described below is technically necessary for us to display our website to you and to ensure stability and security and must therefore be processed by us:
(A) IP address
(B) Date and time of the request
(C) Content of the request (page visited)
(D) Amount of data transmitted in each case
(E) Browser
3.Further functions and offers of our website
3.1 Overview over various offers
In addition to purely informational use of our website, we offer various services that you can use if you are interested (e.g. registering an account, purchasing goods) and we use other functions to facilitate sales (e.g. payment method selection) and to analyze or market our offers. Accordingly, you usually have to provide further personal data and/or we process such further data that we use to perform the respective services. The aforementioned data processing principles apply to all data processing purposes described here. Collection of personal data is not the main or sole purpose of our website.
3.2 Use of external service providers
In some cases, we use external service providers to process your data (e.g. payment service providers, shipping companies). These service providers are carefully selected by us, are bound by our instructions and are regularly monitored.
3.3 Further third party involvement
Furthermore, we may pass on your personal data to third parties not already mentioned in this privacy policy if we offer participation in promotions, competitions, conclusion of contracts or similar services together with partners. Depending on the service, your data may also be collected by the partners on their own responsibility. You will receive more detailed information when you provide your data or in the description of the respective offers.
3.4 Third parties outside of the EEA
If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.
4.Processing of personal data when you contact us or register an account with us
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. When you register a customer account with us, we only collect the information that you voluntarily share with us. This data may include, for example:
(A) Your first and last names, user name
(B) Login data: your email address and password
(C) Your contact details: postal addresses, telephone numbers, email addresses
(D) Any further information you share with us
5.Processing of personal data when you make a purchase with us
5.1 Shopping information
If you order something from our online shop, we collect your shopping data. Depending on the type of purchase and processing status, shopping data may include the following information:
(A) Purchased item details (name, price, model, etc.)
(B) Order number
(C) Delivery and billing addresses
(D) Delivery and payment status
(E) Messages and communication relating to purchases
(F) Return status
(G) Information regarding service providers involved (e.g. shipment numbers)
5.2 Payment details
We offer you various payment methods – including credit card and PayPal. We collect the payment details shared by you in order to execute the payment. We receive further payment details from external payment service providers which we work with in executing payments. We only forward information to our payment service providers which is necessary for processing payment.
Payment details include:
(A) Billing addresses
(B) Preferred payment method
(C) Credit card details
(D) PayPal ID (when paying via PayPal)
5.3 Transfer of data on outstanding debts to collection service providers
We do not use collection service providers. This section does not apply.
6.Cookie
6.1 General information about cookies
We may use cookies, tags, web pixels, and similar technologies to automatically collect information on our Services. If required by law, we will request your consent before using cookies or other tracking technologies. You may withdraw your consent or update your preferences at any time by clicking the “Manage Cookies” link within the website footer.
6.2 Types of cookies
We use the following types of cookies on our Services:
Strictly Necessary Cookies. These cookies are essential to provide our Services.
Functional Cookies. These cookies remember your choices and preferences.
Performance or Analytic Cookies. These cookies help us improve our Services.
Advertising or Targeting Cookies. These cookies deliver relevant advertising.
6.3 Your Choices
You can manage browser cookies through your browser settings. If you block all cookies, some functions may not work properly.
6.4 Web Pixels
We use web pixels to analyze usage patterns and measure marketing performance.
6.5 Analytics
6.6 Behavioral Remarketing
We use remarketing services (Google Ads, Bing Ads, Facebook Ads) to show you personalized advertisements on third-party websites. You can opt out via the advertising settings of the respective platforms.
6.7 Other Tracking Technologies
We may use scripts, HTML5 local storage and similar technologies to improve performance and analyze usage.
6.8 Do Not Track
Our website does not currently process or respond to “Do Not Track” signals.
6.9 Location Information
You can disable location services in your device settings at any time.
7.Transfer of data to third parties
7.1 Transfer only where allowed by law
We only forward your data if permitted by law. We work with customer service providers, technical service providers and logistics companies. These service providers only process your data on our behalf and for the necessary period.
7.2 Technical service providers
We work with SHOPLINE as our technical service provider to operate the website.
7.3 Payment service providers
We use third-party payment service providers (such as PayPal and credit card providers). Please refer to their own privacy policies for details.
7.4 Logistics companies
We work with external logistics companies to deliver orders. They receive your name, delivery address and contact information only for delivery purposes.
7.5 Authorities and other third parties
We may forward your data to official authorities if required by law or court order.
7.6 Group companies
We do not belong to a group of operating companies. This section does not apply.
8.Retention and erasure of data
We will store your personal data as long as necessary to fulfil our contractual and legal obligations. Legal retention periods may apply for up to ten years for tax and audit purposes. After the retention period expires, data will be deleted.
9.How is my personal data protected?
We use technical and organizational measures to secure our systems. Your personal data is transmitted securely using SSL encryption.
10.Your rights
10.1 Your rights against us as data controller
You have the following rights regarding your personal data:
(A) right to information
(B) right of rectification or erasure
(C) right to restriction of processing
(D) right to object to processing
(E) right to data portability
(F) right to withdraw consent
10.2 Information requests
Please provide proof of identity with information requests.
10.3 Withdrawal of consent
You may withdraw your consent at any time.
10.4 Objection
You may object to the processing of your personal data for advertising and analysis purposes at any time.
You also have the right to complain to a data protection supervisory authority.
11.Changes to this Privacy Policy
We may update this privacy policy from time to time. Please review it regularly.
12.Data Protection Officer
You may contact us at the email address below for data protection inquiries.
13.Company Information
Legal Entity Name: Quzhou Aiqu E-Commerce Co., Ltd.
Trading Name: Pinch Box
Company Registration Number: 91330802MAK2JY5P89
Registered Business Address: A410, No.393 Fu Tonghe Road, Hehua Subdistrict, Kecheng District, Quzhou City, Zhejiang Province, China
Email Address: 385817980@qq.com
Phone Number: 15306706712
Country of Operation: China